On an events racers page you’ll find the ‘Show cancelled entries’ button. Click the button to view all riders who were entered but have since cancelled / been cancelled by you. It gives details of the riders number , name , class entered, class they were moved into (if changed), date they entered, date they cancelled, refund status, refund receipt .

Heres the useful part, if a rider complains they havent had a refund you can check this page to see the refunds status. If it states Refunded you should see an re_***** number in the reciept column. That number is provided to GoRaceMX by Stripe/Ryft after they have processed the refund. If you dont see a re_***** or the rider still cant find the refund you can call Luke on 07958033524 to investigate further.

Historically GoRaceMx has had set times of 8pm for event opening and 6pm for event closing, but the sites been updated to allow clubs / tracks to set any time of day. If you’re a practice track that doens’t print of the sign on forms until 10pm you can now set your events to close at 10pm etc. This can be changed on the event details page for a specific event or you can set it as a default for each template in ‘event default settings’ email me at [email protected] if you have any questions

You can now save the ‘Info Box,’ text as part of your event defaults and it will auto populate on any events you create for the default. This box is for giving extra info about anything you like such as ‘Dogs allowed but must kept on leads’ etc .

This info is shown to riders on the event details page, repeated on the return from payment page/ entry confirmation page and now included in the riders entry confirmation email. So they will certainly get the message!

You’ll now see a simple search function at the top of each events Racers page. Simply add a search in any of the 3 boxes to jump to any results on the page below. If no results are found nothing happens, in this case try a different search term.

Search results come back highlighted in green#

Hi! Over the next few weeeks you’ll find a steady stream of info and updates about whats new and improved on the site. If theres anything specific you’d like to see improved or created just give me a call on 07958033524 . Cheers Luke