I’m Not Being Recognised as a club Member/Registered Rider

Some of our clubs restrict their entries to members only until a set number of days before the event when it will open to everyone.

GoRaceMx.com uses your Racing licence number to identify what clubs you are a member of and what championships you are registered for.

We use this as a system to eliminate any different spellings of a persons name or two people of the exact same name being seen as members of a clubs they dont belong to.

Each of our clubs upload a list of members by inputting their licence numbers, preferred class and race number. Once this is uploaded no one else other than the person with the designated licence number can use that race number in the class. When a rider attempts to book in the site will check if they are a club member by referencing the licence number.

For this reason you must add your licence number to your account to be recognised, also you’ll then always use that account when booking in. If you create a new account you will not be recognised as a club member as the licence number is not attached to it

Club members can be set up to receive priority entry and discounted entry fees so its important to get the number added your end to receive these benefits.

Check out the tutorial videos page to see how to add a licence number.

What if I Cant Remember my Username or Password??????

First Step

Go to the sign in page and Click the ‘Forgot your username or Password’ link

Second Step

Type any email address you may have used for the account into the box one at a time and click ‘Submit’ .

If you need  a password reset link to be emailed out tick the ‘I forgot my password’ box

Third Step

When you enter an email address that has been used on a GoRaceMx account this message will pop up to let you know an email has been sent out. It wil contain your username and a password reset link. Check your junkmail if you dont receive it to your inbox.

Final Step

Input your new password into both boxes to ensure there isnt a typo and hey presto your new password is reset.

One last thing

If you cant find the right email address you may have entered a false one when creating your account or it may have a typo when you first entered it, in this case please use the ‘contact us’ form to get in touch and we can edit the email address used on the account for you.